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Ourisman Chrysler Dodge Jeep Ram of Bowie

2406 Crain Highway

Directions Bowie, MD 20716

  • Sales: (877) 635-6521
  • Service: (888) 318-4624
  • Parts: (888) 319-1719

Oursiman Chrysler Dodge Jeep RAM of Bowie Reviews

Here at Ourisman Chrysler Dodge Jeep® RAM of Bowie, we are dedicated to customer satisfaction throughout our dealership. Whether you're here for our Jeep service center or our car parts department, we want to make sure you leave our dealership satisfied. Below you'll find the reviews of our current satisfied customers from our Dodge dealership near Upper Marlboro, MD. Browse through our reviews and when you're ready, stop by our Ourisman Chrysler Dodge Jeep RAM, so we can make you another satisfied customer. Do you have any additional questions? Contact Oursiman Chrysler Dodge Jeep RAM today, and we'll be happy to assist you with any of your automotive needs!


May 25, 2016
NavyCPO
Lauren worked to fit my needs as I was an hour away down in Southern Maryland. Fitzgerald didn't want to negotiate in pricing, so I started shopping elsewhere. I was working with several dealerships in Maryland and Virginia and they were not responsive over electronic communication. Lauren kept in constant communication via text and email and we worked to keep me within my budget. The only thing I wasn't happy about was that it was agreed that I would be walking out the door at the set p


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May 14, 2016
r_roach07
When I arrived at the dealership I already had a understanding of how they worked. Dealerships want your money and didn't care about anything else. But this dealership and made me feel like they actually was looking out for my best interest. They were welcoming. Friendly, considerate of what I was looking for and needed. I was able to get me a great deal. I love my new jeep. Lauren smith was my sales rep and I would recommend her to anyone that was looking to get into a better car.


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May 09, 2016
Ruth
i really had a good experience at this dealership, the sales guy who helped me Reggie was so wonderful, he exceeded my expectation and he was able to work with me on and answered every question i asked about the car and was really friendly , am really pleased with his outstanding service he provided and i really want to tell him thank you. Reggie you are the man!!!! You rock will definitely recommend my friend to you when she wants to get her car. kudos!!!!


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May 08, 2016
bobs ram
checked around many places for a ram/lauren smith was the best don't ever lose her/also ron ward was great in pricing/the service with bryan p . was good


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May 03, 2016
CL
From the time I walked into the dealership, I felt comfortable. Lauren and Keon who greeted us outside were extremely friendly. To be honest, I am very cautious around sales people; but Lauren and Keon were able to remove that wall with their friendly and open personality. From start to finish, Lauren worked with me through every step. She answered every question-she even answered questions that I asked more than once. She was extremely personable and made me feel at ease. I had a few mom


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April 30, 2016
Jeremy
I have been going to Ourisman for all our service since moving here so when it came time to trade up for a new vehicle made since that this was the place to start. I was first contacted by Nadina jones who was very helpful in getting the process started. We then started working with Lauren Smith who just made this an overall painless car buying experience. Our trade in was in service for a recall they went over and did the appraisal before we even arrived. They didn't have exactly what we wa


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April 26, 2016
Irish Gunner
I want to first stand up and applaud Lauren Smith and the Ourisman CDJR of Bowie. I cannot even believe this is a dealership at all, I would say it is a family. From the time I walked in the door, and even before hand when I spoke to Lauren on the phone we were in a "no BS zone". I was in and out in less then two hours, and even the process with the finance director Chu Park was amazing. I would give ten stars for the way me and my family were treated during our time in Ourisman CD


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March 28, 2016
BillKay5
You have an absolute gem in Lauren Smith. A real go getter. Puts you at ease and answers all your questions. I'm 62 and have been buying cars and dealing with sales people for years, and I've never come across one so helpful and knowledgable. Don't let this diamond go! Thanx Lauren! Bill Klimansky


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March 27, 2016
Lucy
I would like to say thank you to Lauren Smith and the team at Ourisman Dodge in Bowie. The car buying process is inherently painful but the team in Bowie made it as painless as possible. We went in to just look and talk numbers as we were just beginning the process of upgrading my wife's car. They were very friendly, over the top accommodating, and gave us a deal we truly could not pass up. Needless to say, we drove home in a brand new car and we fully intend to visit them again in the very


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March 18, 2016
Pbergendahl
I worked with numerous people at the dealership to purchase my vehicle, Everyone I encountered was courteous and helpful. I would definitely recommend this dealership to purchase a vehicle!


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March 16, 2016
Cbarnett685
This will be my second time dealing with Ourisman Chrysler Dodge Jeep Ram of Bowie and I must say I was pleased with the service provided last weekend. Service Mangers Bryan P and Bryan V provided me with great customer service. From diagnosing my car to explaining the issue with my ESIM and having my Grand Jeep Cherokee fixed and back to me by cob Saturday - I really appreciate the effort put forth of the service department overall. THANKS Ourisman!!!!


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February 12, 2016
Kanisha59
Eveybody did great work helping me find the perfect Jeep for me and also get where I wanted to be financially with the best vehicle coverage


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February 11, 2016
sconde2
Steven got me in and out in a timely manner. He came and got me when there was a issue and waited for me to provide the information to get the job complete. I would recommended this dealership anytime.


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January 21, 2016
treggit
I purchased my first jeep from Gary in 11/2013 while he was at Alexandria Ourisman Jeep. I followed him to his new home at Bowie Ourisman Jeep and I'm very happy I did. Great person who knows the vehicles he is selling and goes out of the way to complete a deal and keep the customer happy. When the time comes for another vehicle I will be in contact with him and Bowie again. People like Gary help make Bowie Ourisman Jeep a great dealership.


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January 01, 2016
Chesaco RV
Came in on news years day and greeted with a friendly hello from Lauren. I already knew what I wanted to look at it was a 2013 Jetta and I wanted to test drive it. Know I knew I had iffy credit so Lauren said before we get your hopes up on that car let check to see if we can get you in. After a few minutes we got approved for a loan, what a relief. So then we took a test drive and we love it even more. We came back in and signed paperwork. And right before I did the final signature I asked if


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December 12, 2015
Tmmycarlos
I want to thank John Erbe for his excellent customer service. He is always very attentive, courteus, professional, and just a great guy to talk with about service issues. I had an issue with my 2010 Charger and John made sure it was taken care of as he said he would. I appreciate this in a world where sometimes people don't take pride in their work. Steven, also, was very courteous and professional in making sure he called me to let me know my vechicle was ready and answering any questions I


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November 29, 2015
jeepgal627
In summary: everyone was friendly and respectful during the bargaining process we ALL hate to endure when buying a vehicle. At the end of the night, it was a fair deal and am extremely happy with both my purchase and experience. Being a total computer nerd, I do all of my research online first. I chose Ourisman because Nadina was the most expeditious and responsive of all of the dealerships I had contacted. Upon arrival, we were instantly greeted by Vincenzo who introduced us to Nadina.


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November 27, 2015
JoeDarko
I checked out the truck on the lot the night before trying to avoid any slick salespersons. I went out the next day and called ahead asking someone to bring the key to the truck out so I can sit in it. Ron brought out the key in the pouring rain and just said check it out. He didn't get in the truck with me, he just gave me all the space I needed. when I gave him the key I asked if we could go talk about the truck. for the first few mins he didn't say anything, just typed on his computer


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November 18, 2015
araw0727
What I bought: I was looking for a kitted out "work truck", so RAM 2500 with 6.4L, big boy box, 4.10, AUX switches, sprayed etc. But no SLT stuff/fluff, just barebones hauler. How I got it: I found this truck by looking on Ram's locator and AT. I live in freaking Pennsylvania, but you know it can be hard to find the right truck. Who: I reached out to Gary through email regarding the "actual" price. I wanted to know which rebates were included and if I was eligibl


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November 07, 2015
BeckyB
Lauren and Ron were wonderful to work with. We had a bad experience with another Jeep dealer and they made the whole process a positive experience! Highly recommend them!!


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October 09, 2015
The Hebrew 1234
My Salesman was Eddie Johnson, Mr. Johnson waisted no time assisting my wife, and I purchase my 2012 Ramsey 1500 Larimer, and expedited the paperwork so we were in, and out, I highly recommend Mr. Johnson to service mine, or anyone's purchase of a vehicle!


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September 07, 2015
soprano93
I really appreciate the help from Lauren Smith to purchasing my 06' Nissan Sentra. She actually went out of her way to help me to get the vehicle I need for my everyday use. She was genuine, and treated me like an actual human being. Definitely knows how to do her job!


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August 12, 2015
dan c.
Everyone there was great They went out of there way to make sure we got the best deal on the truck we wanted. I would highly recommend car or truck shopping here!!!!!!


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August 09, 2015
gbressler
Everyone there was extremely helpful and went out of their ways to get us the best deal and vehicle we could ask for!! I highly recommend car shopping here!!


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July 31, 2015
julieaase
DONNELL MONTGOMERY SALES REP YOU ARE AMAZING AND OUTSTANDING CUSTOMER SERVICE TRUELY YOUR A ASSET TO THIS TEAM AND COMPANY MY SON WENT EVERYWHERE AS A FIRST TIME BUYER SCAMS AND NO CUSTOMER SERVICE. NOT ONLY DID HE DRIVE OFF THE LOT WITH HIS FIRST CAR BUT GREAT FINANCING TEAM THANKS TO CHRIS JOHNSON FOR GOING THE EXTRA MILES, AND CHU PARK. WE HAVE ALREADY TOLD EVERYONE WE KNOW TO COME TO YOUR DEALERSHIP. MR. OURISMAN I HAVE WRITTEN A LETTER TO YOUR ATTENTION YOU HAVE A WONDERFUL CUSTOMER SERVIC


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Here at Ourisman Chrysler Dodge Jeep® RAM of Bowie, we take customer service very seriously. That's why we love to hear back from our satisfied customers in the Bowie, MD area. Above you'll find a wide variety of reviews that our customers have left about our dealership. Browse through our reviews, and feel free to stop by our Jeep dealership in Bowie, MD to experience our customer service in person. Whether you're looking for help from our car finance center or want to browse our selection of 2017 Dodge cars like the 2017 Dodge Challenger, we'll make sure you leave our dealership a satisfied customer. If you have any additional questions, feel free to contact Ourisman Chrysler Dodge Jeep RAM of Bowie online or stop by our dealership to meet us in person. We look forward to making you another satisfied customer at Ourisman Chrysler Dodge Jeep RAM of Bowie!


Schedule Service

Ourisman Chrysler Dodge Jeep Ram of Bowie

2406 Crain Highway

Directions Bowie, MD 20716

  • Sales: (877) 635-6521
  • Service: (888) 318-4624
  • Parts: (888) 319-1719

Hours

  • Monday 9:00am-9:00pm
  • Tuesday 9:00am-9:00pm
  • Wednesday 9:00am-9:00pm
  • Thursday 9:00am-9:00pm
  • Friday 9:00am-8:00pm
  • Saturday 9:00am-6:00pm
  • Sunday 12:00pm-5:00pm